Phone System for Business | Office Phone Installer NYC

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Phone System for Business | Office Phone Installer NYC

We service and install a full range of phone systems, offering you a choice of flexible, scalable, affordable business communication solutions tailored to meet your specific needs, from simple a 3 line system to an enterprise multi-location advanced VOIP phone system. at TechsonDuty we know that trying to find the perfect telephone system can be a difficult task for many people as there are many different functions and features to look for. TechsonDuty is taking the hassle out of finding a new phone system by providing you with a quote customized to your company’s exact needs. Feel free to get in touch with one of our representatives to find out more about getting the perfect phone system for your business.

 

Hosted PBX vs VoIP? Cloud Based vs Premise Based?

Figuring out what kind of telecommunications system is right for you business can seem like a daunting task.  The experts at Techsonduty can help you make sense of all the choices in the marketplace today.

There are 3 types of telephone system available.  Cloud Based, Premise Based, and the Hybrid Solution.  Each has pros and cons with respect to cost, features, and ease of use.

Cloud Based:

Cloud Based telephone systems, sometimes called VoIP telephone system, are very popular and common today.  Some of the top reasons are:

  • Low upfront cost
  • Great feature set
  • Latest technology
  • Large selection of phones from big brands like Cisco and Polycom and from small brands like Yealink and Aastra
  • Very easy to integrate multiple locations
  • Upgrades and Maintenance are taken care of by provider
  • Very easy to move to a new locations
  • No more Verizon to worry about

 

However, cloud based systems have several issues that buyers need to be aware of:

  • Higher long term costs for most users. You pay monthly by the phone rather than by the line.
  • Reliability can be an issue.
  • Phones are much harder to use than traditional office telephones.
  • 100% Internet dependent.  If your Internet goes down, your phones go down.
  • No Land line Backup Possible
  • Call quality can be an issue sometimes
  • No major brand cloud carrier
  • Cloud phones are harder to use than traditional telephone system phones
  • No local vendor support
  • Network issues can crash phone system
  • Network upgrades and cabling may be required, especially for optimum call quality
  • Phones don’t last nearly as long as traditional business telephones.  They are more “retail” quality and need to be replaced every 2-5 years depending on the brand.

 

Premise Based:

Premise based telephone systems, often called PBXs or digital telephone systems, have been around for decades.  They are the most common type of telephone system installed today. There are many reasons the PBX has remained so popular.

  • Rock solid reliability.  PBXs are known to run for years, even decades without any downtime.
  • Best call quality
  • Easiest type of system to use
  • Local vendor support
  • Will work during an Internet outage
  • Major name brands like Toshiba, NEC, Panasonic, Samsung, and more
  • Lower long term cost of ownership.  Pay monthly by the phone line and not by the phone.
  • Built to last 12-15 years
  • Works off of the wiring most people already have in their office
  • No network upgrades required
  • Flexibility.  You can use Verizon lines, VoIP lines, PBX phones, SIP phones, Polycom conference phones or any combination.

Basic Phone System Features

business phone systems nyc

Room-to-Room Intercoms Flexible Line Buttons Flexible Ring Assignment

Room Monitor Conferencing Night, Day, & Lunch Mode Settings Central Office Voice Mail Compatible
Panasonic Voice Mail System Integration Caller ID, Call Waiting/Logging Single-Line Device Integration
Backlit Display & Dial Keypad Optional Door Phone and Door/Gate Opener System Speed Dial
Toll Restriction Paging and Page Pickup   Direct Inward System Access with Outgoing Message & Fax Detection
Off-Premises Call Forwarding